Last Updated: January 26, 2026

Company Name: Xinjiang Peiowei Trading Co., Ltd.

Address: Room 2025-GV 026-3664, Building 2, No. 566 Dongrong Street, Zhengyang Road Subdistrict, High-tech Zone (Xinshi District), Urumqi, Xinjiang, China (Xinjiang) Pilot Free Trade Zone

Legal Representative: Gulimire Abulimiti

Unified Social Credit Code: 91650104MAK54CJ708

Lamfen Privacy Policy

Lamfen (hereinafter referred to as "we") places a high priority on the protection of your privacy (hereinafter referred to as "you") and is committed to ensuring the security of your personal information and legal rights. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information when you use Lamfen's niche products and services (including creative stationery, home fragrances, and everyday items). Please read this policy carefully before accessing, registering, or using our services. By accessing, registering, or using our services, you agree to all the terms and conditions outlined in this policy.

1. Information We Collect

To provide you with quality and convenient shopping services, we collect your personal information only within the necessary scope. The types of personal information we collect are as follows:

(a) Information You Provide Voluntarily

1. Registration and Account Information: When you register for a Lamfen account, you may need to provide your name, email address, phone number, and other details for account verification, identity identification, and subsequent service notifications.
2. Order and Transaction Information: To complete payment and delivery of your order, you will be required to provide your shipping address, contact name, phone number, and payment-related information (such as the last four digits of your credit card, payment account details, etc., depending on the chosen payment method). We also record your order number, purchased products, order time, payment amount, and shipping information.
3. Consultation and After-Sales Information: When you contact us via official email (service@mail.lamfen.com), customer service phone (19272533690), or other channels for inquiries or after-sales requests (such as returns, exchanges, or warranties), you may need to provide your order details, product issue description, and relevant proof (such as photos or videos).

(b) Information We Collect Automatically

When you visit our platform or use our services, we may automatically collect some non-personally identifiable information using technical means, including but not limited to your device model, operating system version, browser type, IP address, access time, pages visited, browsing history, and actions taken. This information helps us optimize platform features, improve service experience, and ensure service security.

2. Purpose of Using Personal Information

We use the personal information we collect for the following legitimate purposes. We will not use your information for any unrelated purposes without your explicit consent:

• To provide shopping services, including order processing, product delivery, payment confirmation, and after-sales services.
• To verify your identity, ensure account security, prevent fraud, and maintain transaction security.
• To respond to your inquiries, handle your complaints and suggestions, and resolve issues encountered during service.
• To analyze user behavior data, optimize the platform interface, product recommendations, and service processes, and improve user experience.
• To send service-related notifications, such as order status updates, shipping reminders, after-sales results, etc.
• To comply with relevant laws and regulations and fulfill legal obligations.

3. Personal Information Protection Measures

We implement a range of technical and managerial measures to safeguard the security of your personal information:

• Technical Security: We use industry-leading encryption technology (such as SSL encryption) to encrypt the transmission of personal information, preventing data leakage, tampering, or theft. We have established a secure information storage system with strict access control to prevent unauthorized access.
• Management Security: We have established a comprehensive information security management system, defining the responsibilities of staff regarding information security. Employees undergo training to raise awareness of privacy protection, and we regularly test and maintain our information security systems to detect and resolve potential risks.
• Third-Party Cooperation Restrictions: If we need to entrust a third party with your personal information to provide services, we will carefully select the partner, sign a confidentiality agreement, clarify the third party's data protection obligations, and supervise their handling of your information to ensure its security.

4. Disclosure of Personal Information

We are committed to protecting your personal information and will not disclose, sell, rent, or transfer your personal information to any third party unless the following conditions are met:

• We have obtained your explicit written consent or authorization.
• We are required to comply with relevant laws and regulations, and provide your information to fulfill legal obligations (such as responding to lawful subpoenas or investigations by judicial authorities).
• We need to protect your legitimate rights or resolve disputes or disagreements between you and others.
• We provide necessary information to third parties (such as delivery companies or payment processors) in order to provide you with the required services, and the third parties may only use your information within the scope of providing those services.

5. Your Rights

While using our services, you have the following rights regarding your personal information:

• Access and Query Rights: You have the right to access your account information, order details, and other personal information. You can query this information by logging into your account or contacting customer service.
• Correction and Supplementation Rights: If you find that your personal information is incorrect or incomplete, you have the right to contact customer service to request corrections or supplements.
• Deletion Rights: In accordance with legal regulations and service agreements, you have the right to contact customer service to request the deletion of part or all of your personal information. We will process this request in a timely manner after verification.
• Account Cancellation Rights: You have the right to request the cancellation of your Lamfen account. After the account is canceled, we will stop collecting and using your personal information and will delete or anonymize your personal information in accordance with legal requirements.

6. Updates to the Privacy Policy

We may revise this Privacy Policy based on updates to laws and regulations, adjustments to service content, or business development needs. Revised versions of the policy will be prominently displayed on the platform (e.g., homepage pop-ups, announcement boards, etc.), and we will notify you through appropriate methods. If you continue to use our services after the policy update, it will be deemed that you agree to the revised Privacy Policy. If you do not agree, you may stop using the services.

7. Contact Us

If you have any questions, objections, or wish to exercise your rights regarding your personal information, please contact us through the following official channels:

• Official Email: service@mail.lamfen.com
• Customer Service Phone: 19272533690
• Customer Service Hours: Monday to Friday, 9:00 AM - 6:00 PM (UTC+8:00)

We will verify your request and respond as soon as possible during working hours.

This Privacy Policy is effective from the date of release.

Lamfen reserves the right to make the final interpretation of this Privacy Policy.